Customer messages, answered in your own words.

Sekertera is an assistant that replies to the messages your customers send your business, using your own product catalogue and knowledge base. Your team stays in control and can take over any conversation at any time.

What it does

• Answers customer questions in Arabic or English, by text or voice note.
• Answers only from what you have given it — your catalogue, prices and knowledge base — rather than from guesswork.
• Hands a conversation to a human the moment your team replies, or whenever you pause it.
• Keeps every conversation reviewable, so you can see exactly what was said on your behalf.

Where it works

WhatsApp and Telegram today. Facebook Messenger and Instagram are in development.

Who runs it